Listed telecoms and tech giant Econet Wireless Zimbabwe (EWZ) has taken the lead in the use of AI (artificial intelligence) to manage its customer services support in a move set to significantly improve its customer experience. AI is the automated use of technology and machines to
This week the conversation around the water cooler has revolved around Interoperability, a word that for a very long time has been pushed by the ICT and Courier Services Minister, Hon Supa Mandiwanzira often met a lot of resistance by Econet. As the dawn of a
Minister of Information Communication Technology and Cyber Security, Supa Mandiwanzira has issued a final ultimatum to mobile network operators to integrate their systems and allow mobile money users to inter-connect. Zimbabwe is celebrating seven years since the inception of mobile money platforms but users cannot make
Standard Chartered Bank Zimbabwe has re-activated ‘Swipe Into EcoCash’, a feature that allows Ecocash customers who bank with Stanchart to fund their wallets directly from their bank accounts
I have been an EcoCash Agent for the past 6-years and over those years I opened 15 outlets in and around Bulawayo. More specifically I run my small enterprise in Bulawayo South, a constituency whose MP is Eddie Cross. I have voted for him and
Econet Wireless Zimbabwe (EWZ)’s EcoFarmer has partnered with Mercy Corps and the Zimbabwe Farmers Union (ZFU) to help achieve rural food security and boost productivity by raising mobile literacy among rural women farmers through practical training and on-the-ground knowledge transfer. The training, which has so far
Zimbabwe Congress of Trade Unions (ZCTU) young workers have called on the government to introduce 'Operation Restore Purchasing Power' to deal with unending price increases of basic commodities in the country. In an interview with 263Chat, Zimbabwe Congress of Trade Union (ZCTU) National Young Workers Union,
In yet another opportunity to create financial inclusion, EcoCash has partnered a local micro finance company to allow the public to participate in the purchase of tradable bonds, set to raise $1 million in debt financing for start-ups and small businesses. EcoCash customers can purchase the
A local financial institution, UNTU Capital on Wednesday unveiled its first mobile based retail note named U-Gain which enables the unbanked population to buy shares on the stock exchange using mobile money platforms such as Ecocash and Telecash. Speaking to 263Chat, Untu Capital Chief Executive Officer,
Zimbabwe's leading mobile money platform, Ecocash is set to go under a scheduled overnight maintenance. The maintenance will begin tonight (November 27, 2017) from 11pm to 3am early Tuesday morning. A statement received from the company said as a result of the maintenance work, EcoCash customers
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