Residents in Chirumhanzu recently hailed the impact of consumer educations and awareness campaigns being rolled out across the country’s marginal communities by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ).
The regulator was at Hama shopping centre in the remote Chirumhanzu district where the its officials took time to engage the local residents and addressed several complaints related to the use of telecommunications in Zimbabwe.
Some of the issues raised by the elderly included being short changed by service providers on disappearing airtime, victimized to pay premiums when cashing out money on mobile financial platforms and poor network coverage. Watch the video by 263Chat:
